Question 1

How quickly can you fix my track misalignment?

Accepted Answer

Track misalignment is one of the most common garage door issues we encounter, and the good news is that most track repairs can be completed quickly. In most cases, we can repair a misaligned track in a single service visit lasting 1-2 hours.  Our technicians arrive with fully stocked trucks containing the tools and parts needed for track repairs. The exact time depends on the severity of the misalignment and whether any additional damage has occurred. Minor misalignments where the track has simply shifted can often be corrected in under an hour. More severe cases involving bent tracks or damaged rollers may take closer to 2 hours.  For customers in our primary service areas like Gold Beach, Brookings, and Harbor, we typically offer next-day appointments for track issues. If your door is completely inoperable or poses a security risk, we prioritize these as emergency calls and can often respond same-day.  Here's our track repair process: 1. Thorough inspection of both tracks and all rollers 2. Assessment of brackets and mounting hardware 3. Loosening and realignment of affected sections 4. Tightening and securing all components 5. Lubrication of tracks and rollers 6. Full operational testing with safety check  We back all our track repair work with our standard 3-year warranty, so you can have peace of mind knowing the job is done right.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment is a common issue that can occur for several reasons. Understanding the causes can help you prevent future problems and know when to call for professional help.  Impact Damage The most common cause is physical impact—accidentally backing into your garage door or hitting the track with a vehicle, lawn equipment, or stored items. Even a minor bump can shift the track enough to cause problems.  Worn or Loose Hardware Over time, the bolts and brackets that hold your tracks in place can loosen from the constant vibration of daily use. This gradual loosening allows the tracks to shift out of alignment. Regular maintenance can catch this before it becomes a problem.  Roller Wear and Damage When rollers wear out or become damaged, they don't glide smoothly through the track. This creates uneven pressure that can push tracks out of alignment. Worn rollers also cause that grinding or squeaking noise you might hear.  Rust and Corrosion Here on Oregon's Southern Coast, our humid, salty air accelerates rust formation. Rust can cause tracks to weaken, warp, and shift. Regular lubrication helps prevent this corrosion.  Foundation Settling As your home's foundation settles over time, it can affect the door frame alignment. This is more common in older homes but can happen anywhere. You might notice this if your door suddenly starts having problems after years of working fine.  Temperature Changes Metal expands and contracts with temperature changes. Extreme temperature swings can stress tracks and mounting hardware, potentially leading to misalignment over time.  Signs Your Track May Be Misaligned: - Door moves unevenly or jerks during operation - Visible gaps between rollers and track - Grinding, scraping, or squeaking sounds - Door doesn't close completely or evenly - Increased resistance when opening or closing  If you notice any of these signs, it's best to address the issue promptly. Continuing to operate a door with misaligned tracks can cause additional damage and safety hazards.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes, we understand that a new garage door is a significant investment, and we want to make it accessible for every homeowner. We offer several financing options to help you get the garage door you want without straining your budget.  Financing Options Available:  1. 0% Interest Financing For qualified customers, we offer 0% interest financing for 12 months on new door installations. This allows you to spread the cost over a year with no additional interest charges.  2. Low Monthly Payment Plans We work with trusted financing partners to offer extended payment plans with competitive interest rates. Monthly payments start as low as $99 depending on the door selected and credit approval.  3. Senior and Military Discounts As a veteran-founded company, we're proud to offer special discounts for military members, veterans, and seniors. These discounts can be combined with financing for even greater savings.  What's Included in Our Installation Pricing: - Complete removal and disposal of your old door - Professional installation by certified technicians - New hardware including springs, cables, and rollers - Weatherstripping and sealing - Full operational testing and safety inspection - 3-year warranty on labor - Manufacturer's warranty on the door itself  Popular Modern Door Styles: - Contemporary aluminum and glass designs - Carriage-style with authentic hardware - Traditional raised panel in steel or wood - Modern full-view glass doors - Insulated doors for energy efficiency  How to Get Started: 1. Schedule a free in-home consultation 2. We'll measure and discuss your style preferences 3. Receive a detailed quote with financing options 4. Choose your payment plan 5. Schedule your installation (usually within 1-2 weeks)  The application process is quick and easy, with most approvals in minutes. Contact us to schedule your free consultation and learn more about making your dream garage door a reality.

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